Privacy Policy

We collect the following categories of information:

• Account information such as your name, work email, company and role when you register or request a demo.
• Uploaded content such as 3D CAD models, drawings and parameters you submit to generate cost, process and carbon analyses.
• Usage data such as log data, device and browser information, and how you interact with the Services.
• Communications you send to us, including support requests.

• To provide, operate and improve the Services.
• To generate should-cost, process planning and carbon outputs from content you upload.
• To secure the Services and prevent abuse.
• To communicate with you about your account, demos and support.
• To comply with legal obligations.

We treat uploaded CAD files and design data as confidential. We do not sell your design data. We do not use your confidential uploaded content to train models that are made available to other customers without your consent. Access is restricted to authorised personnel and systems required to deliver the Services.

We share information only with service providers (subprocessors) that host and operate the Services on our behalf, when required by law, or in connection with a corporate transaction. These providers are bound by confidentiality and data-protection obligations.

We retain information for as long as your account is active or as needed to provide the Services, and thereafter as required for legal, accounting or security purposes. You may request deletion of your account data as described below.

We use technical and organisational measures designed to protect information against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may object to or restrict certain processing. To exercise these rights, contact us using the details below.

We use cookies and similar technologies to operate the website, remember preferences and understand usage. You can control cookies through your browser settings.

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

Questions about this policy or your data can be sent to hello@matterize.ai. See also our Terms of Service.